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Business Banking

Security & Fraud Protection

At Hillcrest Bank, we take security and fraud prevention seriously. We are diligent about ensuring that all financial transactions, data transmissions, and communications are completed in a secure environment.

To safeguard all financial information, we 

  • Require both a user ID and a password 
  • Use encrypted pages for password sign on 
  • Retain account data in secure bank systems 
  • Protect email we receive and guard against non-bank persons from seeing it 
  • Maintain high standards for employee training, instilling in each Hillcrest Bank professional a respect for client confidentiality 
  • Place firewalls between users and bank servers, as well as between bank servers and bank systems where account data is housed 
  • Use systems of record that protect all financial and personal information and utilize leading security features

We also offer these additional fraud prevention cash management tools 

  • Electronic Positive Pay   
  • Account Reconciliation

Our hNet Online Banking System offers additional security features to keep your account information safe 

  • Password expiration at regular intervals 
  • Automatic time out for sessions left unattended 
  • Unique passwords and User ID's selected by the user with generally accepted formatting requirements 
  • A secure website exceeding industry encryption standards

Additional steps you can take to help keep your online banking accounts secure 

  • Never reveal your password(s) to anyone or leave your password anywhere that someone else can obtain and use it. 
  • Do not use easy to guess passwords (birthdays, family member names, etc.) 
  • Use the Exit button to end each online banking session 
  • Balance your account on a regular basis. hNet online banking makes it easy! 
  • Report any suspicious activity to the bank immediately

Hillcrest Bank will NEVER ask you to send confidential information via email (Passwords, PIN numbers, Account Numbers, Social Security Numbers, etc.) If you ever receive an online request for such information, do not reply with any information and notify us immediately.


CUSTOMER INFORMATION CENTER: (800) 681-1776 | In Kansas City, (913) 324-6400
Unauthorized access or use of this web site is not permitted and constitutes a crime
punishable by law (18 USC 1030).